Updated: 11 September 2026

Clash Theatre Co. respects your privacy. We only collect personal information we reasonably need to provide our classes, workshops, fight direction and other services safely and effectively.

What we collect

Depending on how you interact with Clash, we may collect information such as:

• your name and contact details

• enquiries and correspondence

• booking and transaction information, such as the service booked, amount paid and payment status

• participant and emergency contact details

• relevant medical, injury or access information you choose to provide

• information needed to safely deliver a class, workshop or other service

• photographs or recordings where separate media consent has been provided.

If you are registering a child or young person, we may also collect their details and information about their parent or guardian.

Medical and access information

For some activities, we may ask about injuries, medical considerations, access requirements or other information that could affect your participation.

We don't need your whole medical history. Please only provide information that is relevant to helping us support your safe and comfortable participation.

We treat this information with particular care and only make it available to people who reasonably need it for that purpose.

Website enquiries and information

When you contact us through this website, we collect the information you provide so we can respond to your enquiry.

Our website may also collect technical information about how visitors use the site, such as browser or device information, pages visited and general website activity. Squarespace uses cookies and similar technologies to operate the website and provide analytics.

You can control or disable cookies through your browser settings, although this may affect some website functions.

How we use your information

We may use personal information to:

• respond to enquiries

• manage bookings and registrations

• communicate with participants, families, schools and clients

• manage payments, invoices and transaction records

• provide our services

• support safe and accessible participation

• respond to incidents or emergencies

• maintain appropriate business records

• meet legal, insurance or other legitimate business requirements.

We don't sell your personal information.

Services we use

Clash uses third-party services to help operate the business. These currently include:

Squarespace — website, website enquiries and analytics
Google Workspace — email, documents and business administration
Bookeo — bookings and registrations
Square — secure payment processing
Xero — accounting and invoicing

Payments are processed through our third-party payment provider. Clash Theatre Co. does not collect or store your full credit or debit card details.

Information provided through these services may be stored or processed by the relevant provider, including outside Australia. Each provider has its own privacy and security practices.

We only provide or make information available to service providers where reasonably necessary for the service they provide to us.

Children and young people

Clash works with children and young people and takes their privacy seriously.

We aim to collect only the information reasonably required to provide our activities safely and appropriately. Information about a child or young person is only accessed or shared where there is a legitimate reason to do so.

There may be circumstances where information needs to be shared to protect a child or young person or to meet a child-safety or legal obligation.

Photos and video

Permission to use photographs, video or other recordings for promotional purposes is separate from general participation consent.

Choosing not to provide media consent does not prevent someone from participating in Clash activities.

Keeping information secure

We take reasonable steps to protect the personal information we hold from loss, misuse, unauthorised access or disclosure.

Access is limited to people who reasonably need the information for their role or to provide a Clash service.

We keep information only for as long as it is reasonably required for the purpose for which it was collected, or where we need to retain it for legal, insurance, accounting, child-safety or other legitimate record-keeping requirements.

Access or correction

If you would like to access personal information Clash holds about you, correct information that is inaccurate, or ask a question about how your information is being handled, please contact us.

We may need to confirm your identity before providing access to personal information.

Privacy questions or concerns

If you have a question or concern about privacy, please contact:

Jethro Pidd
Clash Theatre Co.
jethro.pidd@clashtheatrecompany.com.au
0408 471 446

We'll take privacy concerns seriously and work with you to understand and respond to the issue.